Explain the movement you noticed.
Mention any visible damage and whether the issue happens with a remote, wall control or both. Do not repeatedly cycle a catching or crooked door to reproduce the problem. The repair recommendation depends on the actual door and inspection.
If you are considering replacing the whole door, see new garage door installation. A house-key concern belongs on the separate residential locksmith page.
Share what happened before it stopped.
Was the door moving unevenly, making a different sound or stopping at the same point? Mention damage you can already see and whether the opening is obstructed. There is no need to move a damaged door or touch its springs and cables to collect more information.
Repair and replacement are different decisions. The condition of the existing door and the recommended scope need to be discussed first. Our estimate questions help you ask about the inspection, parts, labor and any further work that may be needed.